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FAQS

Can you do balconies or enter my yard through my home?

Sadly our team is not insured to enter a home, we can only enter yards through a side gate or fence type structure, we apologize for this inconvenience!

do you sanitize your equipment?

After every home we sanitize our shoes scoopers and buckets to ensure we prevent getting your dog sick, your dogs health is of the utmost importance to us.

Do I need to be home when you arrive?

You do not need to be home when we come, you will receive a message when a member is on their way and another message when we are done with an image of your gate shut so you know your dog can enjoy their yard again!

Can my dog be out when you arrive?

We love dogs! We do ask if your dog is very territorial or bites if they can be inside just so none of our members get hurt, but we do love dogs and would love to meet yours!